Why we don’t ask anyone to prove they need help

Three volunteers in white T-shirts standing on a sunny sidewalk with brooms, smiling at the camera

Anyone who comes to the pantry leaves with a parcel. We ask for a first name so we can say hello next time, and a postcode so we know where the need is. That is all.

Anyone who comes to the pantry leaves with a parcel.

Some donors ask whether this means people take advantage. In fifteen years, the answer has been: very rarely, and it costs far less than turning away one person who needed help and was too proud to prove it.

The forms, the referrals and the proof are what kept six neighbors waiting at a bus stop every Thursday in 2011. We started Kinfold so that nobody would have to do that.

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