Reserving a home that is still a hole in the ground takes nerve, and we would rather earn that trust than ask for it. Every buyer on Harbour Street gets the same three things, every month, until the keys are handed over.
Nobody should have to wonder what is happening to the biggest purchase of their life.
First, photographs from site, taken from the same spots each time so progress is easy to see. Second, the programme, with anything that has slipped marked in red and a reason beside it. Third, a named person to call, who was on site that week.
None of it is complicated. It simply means nobody has to wonder what is happening to the biggest purchase of their life.
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