Questions we are asked most

Have an account before the day, be on the site at ten, and choose your size. It is first come, and a drop of 120 pairs usually lasts under four minutes.

By account and by card. A second order on the same drop is refunded, and repeat offenders lose the account.

No. A drop colourway is made once. The permanent colours, like Runner 2 Black, are always here.

The Court is true from the box. Canvas is stiff for a week, then true. The mesh runner comes up small: go up half a size. Full measurements are on the size guide.

Yes, within 30 days, unworn, and we pay the postage both ways.

Orders before 2pm go out the same working day. Free over $90, otherwise $6.

From the shop, from noon on a drop day, or any opening hour after that.

Cool water, a soft brush, no machine. The care kit has a pH-neutral cleaner that will not strip the dye.

Soles and eyelets, free in the first year. Bring them in or post them.